Terms And Conditions

1. 1. This website is operated by Halcon Packaging whose existence is in multiple countries like USA, UK, EUROPE, and CANADA with registered offices as following: ((“https://www.halconpackaging.com” or “we” or “us”).)
      Address: 16192 Coastal Highway, Lewes, DE 19958, United States
      Address: Kemp House 152-160, City Road, London, EC1V 2NX, United Kingdom
      Halcon Packaging is a Manufacturer and seller of box printing and packaging solutions
   2. Our production facilities are exisiting in Germany, USA, India, Pakistan, Dubai, Singapore, Malaysia - we are supplying the packaging boxes to our clients through these facilities to; avoid delays.
   3. This website is intended for use by https://www.halconpackaging.com’s buyers and prospective buyers. Persons who place an order for https://www.halconpackaging.com’s products on this website are bound by https://www.halconpackaging.com’s Terms and Conditions. Please review these Terms and Conditions, before placing any order through this website or filling out demand form.

1. User Conduct on web site:
   1. You are only chargeable for the content that you just send, upload, post or otherwise distribute or transmit to or via our web site. You agree that any such material that you just send, upload, post or otherwise transmit to or via our web site or is employed in association or combination with our web site contents won't personify any text, image, design, trademark, service mark or any proprietary work of third parties unless you've obtained the standard authorizations from the various web owners for such use. You agree and warrant that you just shall not send, upload, post or otherwise distribute or transmit to or via our web site any material that's indecent, unlawful or limit alternative users from discrimination our web site or infringe the property rights or alternative proprietary rights of https://www.halconpackaging.com or any third party.
   2. We are not controlling the contents broadcast by the users or customers of our web site, and therefore cannot guarantee the accuracy, integrity or quality of the content. Beneath no circumstances we'll be at risk of any method for any content you will be exposed that you will recognize offensive, indecent or objectionable.
   3. You acknowledge that https://www.halconpackaging.com and its licensed designees shall have the proper, however not the requirement, in their sole discretion to get rid of any content that violates the terms of service or might preferably be objectionable. We tend to might preserve content and will conjointly disclose content if needed, therefore by law or within the case that such revealing is critical to:
      (a) fits legal process;
      (b) enforce the terms of service;
      (c) reply to claims that content violates the rights of third-parties; or
      (d) safeguard the rights, property, or personal safety of our web site, its users and also the public.
   4. It is your responsibility to produce correct and updated data for process of your orders and requests. Our web site isn't meant to be used or accessed by robots or the other machine-controlled suggestions. Dishonest use of our web site not unquestioning to those terms of service are prosecuted.
   5. By discrimination our website, you warrant that you just have all necessary permission, right and authority to place the order and you authorize https://www.halconpackaging.com to manufacture the product on your behalf. By discrimination our website and by placing an order on our web site you agree and warrant that you just are of adequate legal status to make binding legal obligations for any liability you will incur as a results of your use of our web site.
   6. You are only accountable for protection of your password and dominant access to your registered account. You agree that you just are accountable and responsible for all orders and requests placed or alternative actions that are taken through your registered account. When you, or somebody to whom you've given the access, places orders by discrimination your password, you grant us the unrestricted royalty free and non-exclusive license to use, reproduce, sublicense, modify, adapt, publish, display and build incidental works from the content on the web site and on the printed product for the needs of storing designs or process print orders.
   7. Access to some segments of our web site needs users to register their emails and names together with creation of a password for future access to the password protected zone of our web site. We tend to preserve right to request additional personal and business data before moving to register your account.
   8. You are only accountable for protection the confidentiality of your password and will not disclose your password to the other person. Within the event that unauthorized user gains access to the password-protected zone of web site as a results of your acts or omissions, you agree that you just shall be responsible for any such unauthorized use.
   9. Your use of our web site constitutes agreement to assortment and use of your data as outlined in https://www.halconpackaging.com “Privacy Policy”. You agree that you just have scan and perceive our Privacy Policy, and your personal and business data are collected and used as outlined in our Privacy Policy.
2. Indemnification & Limitation of Liability:
   1. You follow to defend, indemnify and hold harmless https://www.halconpackaging.com together with its members, directors, employees, representatives, vendors, suppliers, affiliates and subcontractors from and against any claims, damages, within the event that a charge, claim or demand, or arbitration, action or continuing (collectively, a “Claim”) is created or commenced against us, based upon, about or arising from the alleged wrongful acts of clients, or alleging that the printing performed or product made by us and ordered by the customer:
      (a.) infringes any copyright, patent or alternative proprietary right of any person; or
      (b.) contain matter that's designative, slanderous, defamatory, shameful or obscene; and
      (c) are the results of unauthorized access to any password-protected zone of our web site.
      You shall indemnify and hold us harmless from and against any loss, damages, value and expense arising from or associated with the claim together with while not limitation;
      1.)Protecting us against any such Claim
      2.)Paying any judgment or award
      4.)reimbursing us for any legal fees and expenses it fairly incurs in responding.
   2. Under no circumstances https://www.halconpackaging.com together with its members, directors, employees, representatives, vendors, suppliers, affiliates and subcontractors are responsible for any injury, death, loss, claim, damage, act of god, accident, delay, or any special, punitive, incidental or eventful damages of any kind, whether or not primarily based in contract, misconduct or otherwise, that arise out of or are in any method connected with any use of our web site or with any delay or inability to use our web site, or for any data, software, data, product or services obtained through our web site, although a celebration has been suggested of the chance of such damages.
   3. In no event shall our total liability to you for all damages, losses and causes of action together with however not restricted to negligence, arising from this agreement or your use of our web site exceed the amount paid by you to https://www.halconpackaging.com for the order or request.
3. Return and Refund Policy:
   1. Due to custom nature of printing products and unconventional services we offer, you wish to tell us at Halconpackaging.com among 4 business days of receiving your order, if you discover the part of delivered boxes defective or not per your ordered specifications. We tend to cannot issue a refund or credit to you; though we'll reprint your original order partly or fully; once inspected, and if we tend to made a mistake or realize it defective. Determination of defect is at the discretion of our management. To receive the reprint of your original order partly or fully, you have to submit digital photos documenting the merchandise defect or return at your own expense, the total quantity of the order to us among 7 business days of taking the order delivery. Charges associated with the speeding up orders process are non-refundable.
4. Payment, Order Placement & Cancellations:
   1. All payments we accept in USD / GBP / EURO / CAD / AUD depending on the region from where client have ordered as we present in different major countries with registered company and offices. Payment for orders are made in USD / GBP / EURO / CAD / AUD. because of custom nature of printing product and different services we offer, we are not going to begin with your orders for printing jobs or different services till a full payment together with all charges, taxes, shipping and handling fees are paid by the CC or PayPal or Bank wire - paid by the user of our web site with an approved payment technique.
   2. As a part of order fulfilment, we need the users and clients of our web site to send payment proof (whether an electronic file or onerous copy) of the printing product or different services they order. Following the approval of payment proof by the client, the printing jobs are sent to press. Once a print job has been approved by client and sent to press or via our web site, no changes are allowed to the design files, job specifications, or printing turnaround. You’ll get a limited time of 4-hours once approval of the proof to cancel your order. Such cancellation can carry a charge of $25 and 5% of total order quantity before the order is void. You can cancel orders on the far side 24-hours cut-off date. Such cancellation can carry a charge of 50% of the full order quantity to protect work in our prepress department and monetary cost related to cancellation. We tend to not to guarantee that your order will be cancelled within 24-hours cut-off time.
5. Production Speed, Shipping and Delivery of Orders:
   1. Production speed and printing turnaround starts once your artwork/files are uploaded, reviewed and accepted by our prepress department, you've approved the press-ready proof (whether an electronic files or onerous copy) and a full payment together with applicable taxes, shipping and handling fees has been made throughout the order placement process on our web site, you've ability to pick out production speed that indicates range of business days needed for printing your order and prepared for turnover to the company for shipping to you. Your approval of proof should be received before 10:00 AM Central local time (CT).
   2. We use all efforts to print and ship your orders in a very timely manner. In no case shall https://www.halconpackaging.com be accountable for any significant or damages ensuing from delay in shipping or delivery. You agree to not hold https://www.halconpackaging.com accountable for delays in shipments caused by inclemency, shipping company delays, customs problems or the other circumstances on the far side of our direct control. Just in case of delay, because of technical issues or failure throughout the printing, speeded up charges are refunded. Orders can't be cancelled because of delay within the printing.
   3. You conform to pay all custom duties and costs on goods that are shipped to their required locations. It’s the responsibility of the client to form arrangements to clear customs for shipments delivered outside the USA if order processed from USA, UK if order processed from UK, Australia if order processed from Australia.
   4. https://www.halconpackaging.com offers standard 9 to 12 business days to ship the boxes and 6 or 8 business days plan for expedite shipping (with 2-3 business days for ground Shipping) to any ONE LOCATION PER ORDER inside USA, UK, AUSTRALIA with no quantity or weight limit. Shipping to further destinations are charged additional. We don't guarantee shipping and delivery transit times and would not be responsible for delay, loss, harm or felony to the printing boxes throughout shipping and delivery. https://www.halconpackaging.com won't be held accountable for damages that occur in shipping. Lost or broken shipping claims may be filed once 6 Business days from the package shipping date. To facilitate the clients by lowering their expenses, we not solely print at our in-house press in USA, UK, & AUSTRALIA, however additionally utilize our own offshore printing facilities in Asia and Africa.
      If you offer USA incorrect shipping delivery address or otherwise create error in submission of the entire delivery address, we are going to charge further shipping and handling charges for re-shipment.
6. Delivery Terms, Methods and Process Time:
   1. Please note, we ship all orders made of cardboard, kraft, and  corrugated sheets in flat shape (using adhesive tape or pre-glued), which have to be assemble by customers themselves, however for  rigid stock we ship in assembled shape.
   2. For all delivery questions please contact https://www.halconpackaging.com capable team or over our toll-free: +1 (800) 395 2898 or US Support: +1 952-444-4105 / US Support: +1 (302) 208 0032 / UK Support: +44 (203) 411 0694 Or Email at: [email protected]
   3. https://www.halconpackaging.com shall use realistic endeavors to ship merchandises by the date decided with the buyer, but does not admit obligation for failure to deliver within the specified time where this is instigated by situations beyond our rational control, such as postponements caused by delivery companies or manufacturer lead times. If a delay is likely, we shall contact the client and warn of the delay. A purchaser who is a Consumer shall be permitted to cancel an order when advised of a delay if the revised delivery date is not tolerable.
   4. In the case of a Business Buyer, if https://www.halconpackaging.com is unable to deliver the merchandises within 30 days of the decided delivery date, the Buyer will, as its sole remedy, be permitted to cancel the order and want any amount paid to https://www.halconpackaging.com in respect of that order to be reimbursed. In order to cancel, the Client must send written warning of cancellation to https://www.halconpackaging.com after beyond date but before delivery of the merchandises or notification from https://www.halconpackaging.com that the merchandises are prepared for delivery.
   5. In the case of Business Buyers, https://www.halconpackaging.com does not admit obligation for shortages or injury to deliveries unless the Client notifies https://www.halconpackaging.com of the shortage or damage in script within 48 hours of receipt of the delivery. Buyers should notify shortages or damage within a sensible period of becoming aware.
   6. Business Buyers are essential to be able to admit the merchandises when they are ready for delivery within Normal Working Hours.
   7. The Merchandises are at the risk of the Seller from the time of their delivery by the Seller to the Designated Carrier. If for any reason the Client will not admit delivery of any of the Merchandises when they are ready for dispatch to the Designated Carrier, or the Seller is unable to dispatch the Merchandises to the Designated Carrier on time because the client has not provided apposite instructions, documents or approvals, risk in the Merchandises will pass to the Client (including for loss or damage caused by the Seller’s carelessness) from the moment of a signed POD, the Merchandises will be considered to have been delivered, the Seller may store the Merchandises until delivery whereupon the Client will be accountable for all related costs and.
   8. Title in the merchandises does not pass to the Client until payment is received in full by https://www.halconpackaging.com.
   9. If the Buyer cannot admit delivery, https://www.halconpackaging.com may at its option:
      1. Store and insure the merchandises at the Buyer’s expense and risk or
      2. Sell the merchandises at the best price rationally obtainable and (after deducting rational storage insurance and selling costs) pay to the Buyer any additional over the sale price or charge the Buyer for any deficit or
      3. Re-arrange delivery provided that https://www.halconpackaging.com may charge the Buyer for the additional delivery costs incurred.
   10. The Buyer may demand a Proof of Delivery, provided that this demand is made in writing within 3 months of the date of delivery and https://www.halconpackaging.com shall use rational endeavors to provide such proof. Thereafter, delivery shall be considered to have been effectively completed.
   11. Upon delivery of the merchandises, the Buyer will be asked to sign a Proof of Delivery to acknowledge safe receipt. It is the responsibility of the Buyer to ensure that the number of packages delivered corresponds with the number stated on the delivery note. Where a inconsistency occurs or where there is evident damage to the packaging, this should be noted on the Proof of Delivery. https://www.halconpackaging.com shall not be accountable for discrepancies or damage evident on delivery where the Buyer admits delivery and signs the Proof of Delivery without amendment.
   12. Delivery terms:
       1. Standard delivery: With standard delivery you receive your complete order within 1 to 2 days, from the point when all the merchandise in your order are received from our manufacturing plant (could take 5- days depend on quantity ordered).
       2. Partial Shipping: If you order more than one item - it is possible that they could be on different lead-times and therefore you could demand various deliveries and will be charged for all extra deliveries above the standard.
       3. Shipping to various locations Some buyers purchase centrally and wish to have various merchandise delivered to various offices, this can be done after the relevant security checks are clear and the added costs covered.
       4. We deliver all around UK, Australia, USA and Canada via DHL or FedEx. Express delivery via DHL within the UK, Australia, USA and Canada for Next-day delivery and for 2 day delivery options as well. Once the dispatch of your order is realized the delivery time is up to 2 days maximum through DHL for our Europe & UK, USA, Australia and Canada buyers living within the these territories.
       5. Please note that since DHL or FedEx do not deliver on weekends,
       6. Please note that https://www.halconpackaging.com will not be accountable in the eventuality of late deliveries should it concern a direct responsibility with DHL, FedEx. First contact our buyer services or in this particular situation, all buyers can contact DHL or FedEx.
7. Design Orders:
   1. https://www.halconpackaging.com doesn't issue refunds or credits for any designed services orders. All style orders once placed are final and non-refundable.
8. Tax / Sales Tax / VAT Policy:
   1. AMERICA - We charge 7-8% sales tax on all orders received from inside the state of Delaware or Minnesota. If you are Tax exempt, please offer the tax exemption certificate at the time of order placement or the other state taxes as per USA rules.
   2. ENGLAND - We charge 20% VAT on all orders receiving from inside the UK and 0% VAT charged on receiving orders from other European countries and other regions, however if the client order from within UK and ask for delivery in other regions would be charge 20% VAT.
   3. AUSTRALIA - We will charge straight 10% GST on the total order receiving from within Australia and other region that is being processed from our Australian office.
9. Customers Submitted Artwork/Files:
   1. Our designers and technicians produce electronic or text proofs from the web site users or customers’ submitted artwork/files. We ask you to submit artwork/files that should be a minimum of 300 dpi (dots per inch) resolution at the standard size and in CMYK format. If your files don't seem to be submitted at 300 dpi for the standard size and not in CMYK format, we will not be accountable for printing as blurred, distorted or pixilated and color changes related to conversion to CMYK.
   2. You are solely responsible for accuracy of your print-ready artwork/files together with any problems in orientation or alignment of the pages of your submitted documents. Although we tend to take all important precautions against loss of your submitted artwork/files, we will not be accountable for harm or loss of your artwork/files.
   3. By uploading artwork/files to our web site, you agree that you just are lawful owner of all material you're uploading otherwise you have already obtained applicable rights to use such material.
      We have right to refuse an order, that in our opinion is also felonious in nature or an infringement on the rights of any third party. You settle for full legal liability for the content of material processed and written on your behalf and below your directions. We reserve the right to refuse the order while not revealing a reason. Please note we never accept the violent, indecent or inadequate material for printing.
10. Trade names and Trade Marks:
    1. Trade names and marks (other than https://www.halconpackaging.com’s) are not always signs of the actual manufacturer of a specific merchandise and may rather be suggestive of general use systems and machines connected with such products.
11. Proofs and Color Accuracy:
    1. We need the users and clients of our web site to approve proof (whether an electronic file or onerous copy) of the printing product or different services they order. No job are sent to press while not your approval of proof. It’s therefore your responsibility to log into their account and check on their proof. We will not be accountable for delays in orders caused by customer’s non-approval of the proof. Please perceive the turnaround times mentioned in our web site, we tend to begin once we receive the approval of the proof.
    2. Please review your proof completely before approval. You must check it against the initial file for potential errors in design, copy, spacing, punctuation or image placement and section, bleeds, crops and final text. Electronic proofs don't show transparency, over print problems or color amendment from RGB or Pantone to CMYK. Please note, application of ultraviolet coating or lamination might have an effect on or change the looks of the printed colors. We are not accountable for the standard color look of a laminated product(s).
12. Customer is absolutely responsible for everything enclosed within the Final Approved Proof:
    1. We will reproduce color from submitted print-ready files as closely as possible, however cannot specifically match color and density because of inherent limitations with the printing, likewise as neighboring image ink necessities, the accuracy of color copy isn't secured.
    2. By placing an order with Halcon Packaging, you accept to this limitation. We will try our best to match the gradient density of every color, however we do not take responsibility for color variations between submitted files and final printed piece or the particular design or product they represent. Below no circumstances a reprint are honored for color variations that have occurred throughout the printing process. We are not accountable for color matching or ink density on screen proofs that you just approve. We are going to guarantee color accuracy and match if you order a hard copy proof from us. Please note hard copy proof can value you a bit more cost.
13. No Liability for Errors:
    1. https://www.halconpackaging.com isn't accountable for errors in final product caused by any of the following: spelling mistakes and grammatical errors, broken Fonts Graphics, Bleeds, Punctuation, Wrong, Incorrect or Missing Folds, Die Lines, Crop Marks, Transparency, Cracks on Folds, Overprint Finished Product and Size. https://www.halconpackaging.com doesn't use gang printing for many printing product. Sometime based on our individual web site user and client, we might select printing technique that's best fitted to a specific print item(s).
14. OverRuns / UnderRuns:
    1. We will normally deliver the exact quantity of boxes ordered and a little additional amount. There’s no further charge for the extra quantity. Within the event of an underrun, we are going to bill for the particular quantity delivered. We always follow the widely accepted trade practices of delivering plus or minus 5%of the ordered quantity.
15. Buyer’s Obligations:
    1. The Buyer will engage the Open Online “Administrator” named on the Open Online authorization form.
    2. The Administrator shall be the person accountable for the use of the Open Online on behalf of the Buyer.
    3. The Buyer may change the person selected to be the Administrator, either by using the on-line facility or by informing https://www.halconpackaging.com Limited in writing of the new personality of the Administrator.
    4. The Buyer shall safeguard that they meet all technical requirements of Open Online access and that https://www.halconpackaging.com Limited shall not be accountable for any losses which result due to technical irreconcilabilities or system errors.
    5. The Buyer shall take all rational steps to guarantee that it’s authorized Administrator and Users shall not pass any user login details to third parties under any conditions.
16. Website Administrator’s Obligations:
    1. The Administrator is pleased to carry out the following duties:
       1. Authorization, consent and access level setting of new and existing Users.
       2. Removal, deletion and amendments of Users who have left the company or are measured not to be fit to use Open Online on behalf of the Buyer for any reason.
       3. Guaranteeing that all Buyer company details held on Open Online, including but not limited to postal and delivery addresses, are correct.
    2. The Buyer acknowledges that it is exclusively accountable for the actions of the Administrator and the alterations made of any data.
17. Website User Obligations:
    1. The User must at all times be acting on behalf of the Buyer in any actions achieved using Open Online.
    2. The User shall not pass any safety details (such as, but not limited to usernames and passwords) to third parties under any conditions.
    3. On concluding to represent or be employed by the Buyer, the User shall not use any supplied login information relating to the Buyer for accessing Open Online.
18. Login and Security:
    1. Open Online login credentials include of three elements:
       1. The https://www.halconpackaging.com Limited Account Number.
       2. The User’s (unique within the Buyer) Username (any alphanumeric combination usually the User’s email address).
       3. The User’s top-secret Password (Any alphanumeric combination).
    2. The use of the login information specifies proof that the Buyer accords to orders and information placed by it or in its name.
    3. The Buyer, the Administrator and the User will use all rational endeavors to guarantee that the login information, particularly the Password, remains confidential.
19. License to use https://www.halconpackaging.com:
    1. https://www.halconpackaging.com endowments you a non-exclusive license to use this website subject to these terms and conditions.
    2. https://www.halconpackaging.com may dismiss this license at any time without warning to you.
    3. Your access and/or use of the website establish your admittance of these terms and conditions which apply to all pages on the website and for all entry points into the website.
20. Changes to content of the Website:
    1. https://www.halconpackaging.com may change the contents of the website from time to time in its sole discretion without warning to you.
    2. https://www.halconpackaging.com may differ these terms and conditions from time to time by posting the diverse terms and conditions on this website. If https://www.halconpackaging.com makes any considerable changes to these terms and conditions, https://www.halconpackaging.com will for a rational time thereafter take rational steps to bring to the devotion of visitors to this website the fact that these terms and conditions have been studied. You are directed to check these terms and conditions from time to time.

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